The Ultimate Guide to Constructions Facility Management
Facilities management is a rapidly growing industry – as intra-business processes become more complex and costly, it starts to make more sense to outsource some of the internal responsibility to a third party. And when it comes to ensuring the productivity of your company or its staff, facility managers can take much of the burden off you and allow you to focus on your business.
Facility management can be especially valuable in the construction industry – workers’ health and safety are particularly significant concerns in the area. Apart from these, FM in construction may help you with other, more general processes.
Right now, if you are looking to hire a construction facilities management company but don’t know where to start, then our hiring guide might be able to help you.
Hiring A Construction Facilities Manager – Top Things To Consider
1. Determine what you want a facilities management company for
First and foremost, you should first determine what you need a facilities manager for.
Generally, in the construction field, facility managers can especially help with ensuring the safety of the construction site and its workers. However, if necessary, a facility manager can undertake much more full responsibilities, starting from security and ending with inspections and maintenance.
To be able to organize your own business processes efficiently, you should precisely determine what you are hiring a construction facilities manager for. Define the real work that is to be performed, as well as understand what its challenges and deliverables are.
Besides, determine whether you will need any assistance from a facilities manager long after construction is done.
2. Make a comprehensive project description
It’s crucial that you mention all the nuances of the expected works in your project summary to let your potential partner know what you are expecting from them. The field of facility management is exceptionally diverse and incorporates roles starting from health & safety and ending with cleaning, so you should be as specific as you can.
By the way, this is another reason why you should first identify the areas that require facilities management and only then proceed to hire someone.
Secondly, let potential facilities management companies know the skill level you expect from them. Don’t forget to share the goals and values of your company too to let candidates know what sort of project they are applying for.
Keep in mind that the more details you add in the project description, the narrower your list of candidates will get. However, these will be higher-quality candidates – a detailed project summary will weed out companies that don’t have expertise in the field and only leave laser-focused organizations that understand what you truly need.
3. Research & interview your candidates
Once you’ve got a list of candidates, you should thoroughly research and interview each of them.
Keep in mind that hiring an entire facilities management company will be more challenging than hiring a single employee – there are more factors to consider, and because the scale of the task is larger, any small downside can lead to devastating consequences.
Here’s what you may want to find out about the candidate:
- Experience. Does the company have experience in the field? How seasoned is the candidate? Apart from years of experience, inquire about previous facilities management projects of the company and ask about its responsibilities, challenges, and successes.
Specific experience in the construction industry would be excellent since the candidate should be aware of workplace safety regulations. However, such FM companies may not be available in some areas – in this case, the candidate would be required to carry out research to learn about relevant rules & regulations.
- References. Ask for references to previous customers and get in touch with a few. Past customers’ first-hand experience with the candidate is perhaps the best way of assessing their professionalism and expertise.
Good facilities management companies should not hesitate to provide you with a list of references. In fact, some companies may even give references on their own initiative. But if a candidate refuses to provide references, then you may want to avoid that company.
- Employees. Ask about the staff of the candidate as well. Who are they going to assign to your particular project? What’s the company’s hiring procedure? What are the skills that the candidate values the most in its employees? How does the company keep up its employees with ongoing trends in the industry? Does it perform training regularly? Do employees have any relevant certifications?
Questions like these allow you to get an idea of how the company approaches its employees and roughly at what level they are.
- Association membership. Is the candidate a member of any local or perhaps even international facility management associations? If it is, then research these associations as well – since associations have their own membership requirements, getting familiar with facility management associations will give you additional information about the candidate.
Although construction by itself is a narrow industry, it’s difficult to give specific advice because the needs of each company may dramatically vary – with that in mind, you should also inquire about any additional information that you think will matter based on your project’s requirements.
4. Select a candidate
Finally, select a candidate that you think will be the best suit for your needs. Make sure to thoroughly review available options and consult with others in your organization.
Don’t be deceived by a cheap price tag, by the way – this may indicate a subpar company that will cut corners. Don’t let your budget be the leading factor in your choice – don’t forget about everything else you’ve learned about the company during research.
Consider Hiring A Recruiting Agency
If all this sounds too complex for you, then consider hiring a recruiting agency as well. Although working with a recruiting agency can be rather costly, one would be able to liberate you from the headaches of hiring a construction facility manager.
If possible, try to hire a recruiting agency that is specialized either in the construction or facility management field. You are unlikely to find an agency that specializes in both since that is very specific.
Of course, hiring a recruiting agency implies an array of its own issues, so one could argue that instead of wasting resources on hiring a recruiting agency, you should hire a facilities management company straight away. But this will depend on your needs, which you should assess yourself.